Frequently Asked Questions
Check frequently asked questions and what we can do for you. If you don't find the answer, just send us a message on the contact page.
Forex, CFDs and more
- How do I open an account?
Opening an account is quick, easy and free! Simply click the Open Account button and fill out the application form.
- What is Forex Trading?
Forex trading is the buying and selling of currencies. It is the largest and most liquid market in the world.
- What is a CFD?
A CFD is a contract between a buyer and a seller that stipulates that the buyer must pay the seller the difference between the current value of an asset and its value at contract time.
- What are the trading platforms you offer?
We offer MetaTrader 4 (MT4) and our proprietary web-based platform.
- What is the minimum deposit?
The minimum deposit is $250 for a standard account.
Account & Fees
- Are there any fees for deposits?
We do not charge any fees for deposits. However, your payment provider may charge a small transaction fee.
- How long do withdrawals take?
Withdrawals are processed within 24 hours on business days. Funds typically reach your account within 2-5 business days depending on the method.
- What leverage do you offer?
We offer flexible leverage up to 1:500 depending on the instrument and your account type.
- Is my money safe?
Yes, client funds are held in segregated accounts with top-tier banks.
- How can I contact support?
You can reach us via email, live chat, or the contact form on this website.
Important: Trading in Forex/ CFDs is highly speculative and carries a high level of risk. It is possible to lose all your capital. These products may not be suitable for everyone and you should ensure that you understand the risks involved. Seek independent advice if necessary.